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About Us
Who are OUTLETBOXX.COM's customers?

We deliver products to small and medium-sized, both traditional and e-commerce, retailers.


OUTLETBOXX.COM is a clothing wholesaler offering supplies to shops, boutiques, online stores and sellers on platforms such as Allegro, Ebay or Amazon.

Our offer includes ready-made packages - the so-called boxxes with products of selected categories - women's, men's and children's clothing, footwear, etc. It is outlet clothing of well-known brands, among others River Island, TopShop, Little Mistress, Boohoo, Mango, UGG, Lacoste, Superdry, Barbour, Levi's, Adidas, Tommy Hilfiger and many more. Our boxxes have different prices depending on their content (number of pieces). You can find out about the catalog value of products from the order and the price of the boxx in the product sheet. You can check the list of products in the selected boxx by clicking on the "CHECK" details.

You choose a boxx yourself, and thanks to convenient online shopping you save time and money!

How is OUTLETBOXX.com different from other wholesalers?

Unlike many other wholesalers, we have full control of our business. We complement and distribute reputable brands. Outletboxx.com sets prices, selects the styles offered on the website and provides customers with products that are guaranteed to sell. Unlike other wholesalers, we do not sell chain stores leftovers - ugly stylish unsold products and which are then offered to independent wholesalers and retailers.

What do we do more precisely?

As a company, we sell clothes in bulk. The entire offer of our outlet warehouse is original clothing of well-known brands. Another feature that distinguishes us is that we always fulfil orders in boxxes.

What else characterizes our company?

Professionalism and the highest standard. As a professional online clothing wholesaler, in addition to recognized brands of clothing and clothing accessories, we also provide the highest standard of cooperation with the client.

Can I visit your company?

Sure, we'd love to see you so you can get to know us better.

Contact us and make an appointment.

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Are BOXXes available "on the spot"?

Yes, we add new boxxes to our offer every day, in which you will find unique sets of selected items from well-known clothing brands.

Where can I find information about the contents and the price of the BOXX?

You can check the contents of the boxx by clicking on the button "CHECK". The product sheet contains detailed information about the number of items in the boxx, the catalog value and the net price of the boxx, as well as selected photos of clothing from the current boxx collection.

How do I know what sizes are in the boxxes?

Unfortunately, we do not have specifications for each boxx and what exactly and in what size will be in a given boxx. The range of sizes that can fit in a boxx can be found in the product sheet.

Is all clothing brand new and with complete tags?

Yes, all BOXXes contain original clothes. Products may not have tags, this is indicated in the product sheet.

Can I choose the sizes of the clothing I want to order?

No, we only sell size sets.

When are new products added to the website?

Many new products are added regularly. Be sure to visit our site as often as possible to ensure you don't miss any opportunities. If you want to be sure you won't miss any offers, register to stay informed.

Are your products available on an ongoing basis?

Absolutely. All our brands are dynamically developing and every season we increase the number of styles and quantities offered for each type of BOXX. There may be a temporary unavailability of products, but then it is worth taking advantage of and subscribing to its subscription. The customer will be notified as soon as the boxx is turned on. We do not sell products that we do not have in stock.

What categories and product divisions do we have at our website?

We offer a selection of wholesale boxx clothing in three main categories, including: woman, man, child. In addition, we also propose and encourage you to familiarize yourself with the subcategories of clothing accessories such as: shoes, handbags, bathing suits, etc.

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My account
Is having a login and password necessary to be able to make purchases?

You can place orders at the OUTLETBOXX.COM clothing warehouse as a guest - without registration. It is also worth registering as this will speed up the ordering process. It is worth registering to speed up the ordering process.

Where can I find information about new products and promotions?

We encourage you to subscribe to our newsletter. For the registered users, we occasionally offer special promotions that do not appear at the website.

Is it difficult to create an account?

Of course not! You just have to go to the login page. On the right hand-side there is the message "Are you here for the first time? Create an account" then click on the button"CREATE AN ACCOUNT"below. To continue the registration process, please follow the information provided at the website.

Can I change or supplement the address data I provided during the registration process?

You can freely change your address data, all you need to do after logging in is to enter the data edition or modification section.

What will I gain from subscribing to your newsletter?

You will be kept informed by us about new promotions and special offers.

How to start using the newsletter?

The use of the newsletter service takes place after providing the Internet e-mail address to which information about new products is to be sent.

Is the "newsletter" service payable?

The service provided is free of charge and for an indefinite period of time.

What do I do when I forget the password to my account?

Then, in the login field under "LOG IN", click on the phrase "Have you forgot your password?". Then follow the instructions at the page to reset your account password.

How can I delete my personal data?

You can manage your account data after logging into your account at OUTLETBOXX.com. You can always send us an e-mail with the information about what data you want to remove to [email protected]

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An order
Can I place an order by phone?

All orders are placed only through the website of our warehouse.

What is the minimum or maximum order?

The minimum order is one boxx. There is no limit to the amount of the order.

What is the time to process the order?

Orders finalized by 2:00 p.m. we ship the same business day. The suggested delivery time is in the "DELIVERY" tab, located in the footer at the bottom of the page. The delivery time varies, counted from the day the package is picked up by the courier. It may be extended by the carrier for reasons beyond our control.

Where can I find the sales document for the order?

We support environment protection and implement pro-ecological solutions. Therefore, for the sake of our Earth, we resigned from attaching paper invoices. You will find the electronic invoice in the attachment to the e-mail confirming the shipment of the order. Please check the Spam, Offers or other folders in your e-mail.

What if the invoice details do not match?

Please contact us, we will try to solve the problem.

Can the VAT rate on the invoice be 0% for foreign shipments?

Yes, all you need to do is that you are an active VAT payer and when placing the order you provide the tax identification number along with the country code: example: BGXXXXXXX

Do you issue VAT invoices?

Yes, absolutely. We issue VAT invoices and a proof of sale for private persons.

Do you also issue invoices for foreign orders?

Of course! We issue invoices for all foreign orders.

Can I track my order?

Of course. You will receive a tracking number via e-mail when the goods are shipped.

Is the package insured?

100% yes. All shipments are insured during transport, so don't worry.

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Shipping and delivery
What types of shipments do we complete?

We provide the consumer with the following methods of delivery or collection of the product:

- courier parcel

- cash on deliver courier parcel


We use the most popular carriers that we can trust by handing over the purchased products.

Where do we deliver our products?

We deliver in the territory of Poland and the EU.

Is it possible to deliver outside the Republic of Poland?

Yes, we send orders to any indicated country via a courier company. However, the price of shipping to other countries is in line with the delivery price list.

Where can I find delivery information by location?

Information on this subject can be found at the bottom of the page in the "CUSTOMER SERVICE" section in the "DELIVERY" tab. There is a list of countries to which we deliver and the estimated time of waiting for the shipment.

Can I use the pick-up option?

It is possible to pick it up in person, with prior ordering through the website and making an appointment for a specific pickup date. Pickup in person is only possible for companies and for the orders paid through the website. It is not possible to pay in cash upon personal collection.

Are there any shortages in a delivery?

Each order is quality-controlled by our warehouse staff to make sure that there are no missing items. In the rare case of an item (one or more) missing in your order, please contact us immediately in writing.

(by e-mail to: [email protected] )

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What forms of payment do we accept?

We accept payment by credit cards or fast transfers supported by the operator PayU, BLIK/instant transfers and traditional bank transfers. We also accept cash payment on delivery.

What is the bank account I can transfer the payment to for the order?

In this case, the payment for the order is made through the online payment sector.

I have a problem with the payment for the order, what should I do in this situation?

If you have not reached the last step of the order with the order confirmation, it means that your payment has failed (no funds have been debited from your account) or for some reason, you have not been able to complete your purchase. What should be done in this situation? Contact the Service Center via e-mail, writing to: [email protected] We will provide further guidance on how to complete your order.

I have paid for my order online, the funds have been withdrawn, but the order is marked as unpaid. What should I do?

Send a message to the email address: [email protected] with the attached payment confirmation, order number and information about incorrect payment status. The confirmation sent will be forwarded to the Finance department or the payment operator for verification. We will try to explain the situation as soon as possible!

Which currencies do you take?

EUR and PLN. You can also make payment using the local currency - it is then converted from euro to the local currency rate of the country to which the shipment was ordered.

Do I have to pay in euro when paying on delivery?

Cash on delivery is made in the local currency and converted from the euro amount according to the exchange rate at the time of shipping the order.

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Returns and complaints
Is it possible to return the order?

You should immediately, no later than within 14 calendar days from the date of your withdrawal from the contract, return the product using the contact details provided, for example, in the received confirmation of concluding the Sales Agreement. All (BOXX) packaging must be returned. We do not accept returns of single items. Returned products cannot be worn/used.

What is the deadline for returning the product?

The consumer is obliged to return the product to the service provider immediately, no later than within 14 calendar days from the date of his/her withdrawal from the contract. To meet the deadline just return the Product prior to its expiration.

How do I make a return?

If you want to return the boxx, please send the products back in their original packaging to the address below and include the return form, which you can download, at the bottom of the home page, in the "RETURNS" tab.

One Stop Shop Solutions Sp. z o. o. Sp. K.

ul.Gromadzka 5

05-806 Sokołów


With the inscription "OUTLETBOXX.COM - return".

Who bears the costs of shipping and return?

The cost of returning the products is covered by the Customer. The payment will be refunded in accordance with the selected payment method in the order. If you want to receive a refund to your bank account, please provide the account number to which we will make the transfer.

When will I get my refund?

The refund should be returned to your account within 14 business days and we will send you an email letting you know it is on its way. If you have not received your refund and 14 business days have passed since we received our email you will need to contact our customer service team via email.

E-mail: [email protected]

I want to exchange the product for another. Is it possible?

It is not possible to exchange the product for another. When returning the order (or part of it), you will receive a refund.

Where can I file a complaint related to the operation of the website and electronic services?

The consumer may submit it, for example, by e-mail - email address: [email protected]

What should be provided in the description of the complaint?

In the description of the complaint i is recommended to include:

- information and circumstances regarding the subject of the complaint (in particular, the type and date of occurrence of irregularities)

- the number and date of placing the order and the date of its delivery

- description of comments on the part of the Consumer regarding the defectiveness of the product

- contact details of the person submitting the complaint


This will facilitate and speed up the handling of the complaint by us. The above-mentioned requirements are only recommendations and do not affect the effectiveness of complaints submitted without the recommended description of the complaint.

When will the complaint be resolved?

We will respond to the complaint immediately, no later than within 14 calendar days from the date of its submission.

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Contact with the customer service and location
How can I contact the Customer Service Office?

You can contact the Customer Service Office by calling (+48) 22 274-21-67. You can also send a message to the e-mail address: [email protected] or use the contact form. We speak: PL,EN,UA,RU. We will answer all your questions, advise you on choosing a product and help you place an order.

When and at what time can I contact you?

Our Customer Service Office is available on business days, from Monday to Friday, 8:00 a.m. - 4:00 p.m. by calling (+48) 22 274-21-67 or by sending an e-mail to: [email protected]

Can I visit you?

Yes, but first you need to make an appointment by phone. We are looking forward to having you here!

Where to find us?

Our company is located in Sokołów (05-806) at 5 Gromadzka Street.

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Can I see the product?

All our current BOXX offers are available at our website. Each product has a detailed description and visualization (in the form of a video) where you can see the appearance of the product.

Do I need a registered company to buy from you?

No. In addition to delivering goods to reputable companies of a certain size, we also provide services to start-ups. Even if you are a private trader, you can still shop with us and we will help your small business grow into a great and successful business in the future.

Can I buy as a private person?

Yes, customers of Outletboxx.com are both private individuals and companies.

Can I buy from you if I only run one store?

We deliver our products to traditional clothing retailers, both small boutiques and sole proprietorships, as well as renowned chains with over 50 stores. We guarantee full attention to all our customers.

Is there any loyalty program or a discount for the first purchase?

Currently, we do not provide discounts and promotional codes. We offer wholesale prices for small quantities of high-quality and original goods without minimum order amounts and with the shortest possible delivery time, thus supporting small entrepreneurs.

Can I get a discount?

Our goods are already largely discounted and offered at our website at very competitive prices. Occasionally, we also offer special promotions for subscribers of our magazine, so be sure to register for this.

We are a large reputable company - is it too big for you to buy from?

No. No, not at all. We already have solid relationships with many sellers around the world who successfully sell our brands in their stores. If you would like to know more about it or discuss orders for the next season, please contact us. 

I am considering starting selling products online. What would you advise me?

This is a really great idea. E-commerce is expanding around the world at an annual rate of double-digit growth rates, so this is where the commercial future lies. Clothing is and has always been one of the most popular product categories sold on the Internet. If you choose to become an internet entrepreneur selling clothing items online, you will enter a rapidly growing retail industry which will increase your company's chances for success.

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