An order

All orders are placed only through the website of our warehouse.

The minimum order is one boxx. There is no limit to the amount of the order.

Orders finalized by 2:00 p.m. we ship the same business day. The suggested delivery time is in the "DELIVERY" tab, located in the footer at the bottom of the page. The delivery time varies, counted from the day the package is picked up by the courier. It may be extended by the carrier for reasons beyond our control.

We support environment protection and implement pro-ecological solutions. Therefore, for the sake of our Earth, we resigned from attaching paper invoices. You will find the electronic invoice in the attachment to the e-mail confirming the shipment of the order. Please check the Spam, Offers or other folders in your e-mail.

Please contact us, we will try to solve the problem.

Yes, all you need to do is that you are an active VAT payer and when placing the order you provide the tax identification number along with the country code: example: BGXXXXXXX

Yes, absolutely. We issue VAT invoices and a proof of sale for private persons.

Of course! We issue invoices for all foreign orders.

Of course. You will receive a tracking number via e-mail when the goods are shipped.

100% yes. All shipments are insured during transport, so don't worry.

To cancel an order, please contact the Customer Service Office by e-mail at [email protected] on the same day you placed the order.

Yes, of course. By logging into your account and selecting "My orders" , you can view all the required information.